Legal Notice
1. Legal Information
This site is owned by the company AXONE SPADONE SAS with a capital of €83,300, RCS 518475181 Belfort, whose contact details are:
- Head office address: 3, rue Pierre Dreyfus 90100 DELLE
- Phone: 03 84 27 15 64 > Email: contact@axone-spadone.fr
- Intra-community VAT number: FR00518475181.
- Publication manager: Mr. Joseph SPADONE, Director of AXONE SPADONE company.
- Webmaster & Data Protection Officer: Joseph Spadone – contact@axone-spadone.fr
Design
illicoweb (Siège)
ZI de Bourogne-Morvillars
90120 Morvillars
Tél. : 03 84 36 66 42
www.illicoweb.com
Accommodation
illicoweb (Siège)
ZI de Bourogne-Morvillars
90120 Morvillars
Tél. : 03 84 36 66 42
www.illicoweb.com
2. The content of the site
The company AXONE SPADONE guarantees the essential characteristics of the products, but the photos are not contractual. Despite regular updates, the company AXONE SPADONE cannot be held responsible for changes in administrative and legal provisions occurring after publication. Similarly, the company AXONE SPADONE cannot be held responsible for the use and interpretation of the information contained on this site.
The company AXONE SPADONE cannot be held responsible for any potential viruses that may infect the computer or any IT equipment of the Internet user, following use, access, or download from this site.
The company AXONE SPADONE reserves the right to modify the content of its commercial offers at any time.
3. Contractual limitations on technical data
The site uses JavaScript technology. The website cannot be held liable for material damage related to the use of the site. Additionally, the user of the site agrees to access the site using recent equipment, free of viruses, and with an up-to-date, latest-generation browser. The site https://www.axone-spadone.fr is hosted by a provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).
The goal is to provide a service that ensures the best accessibility rate. The host guarantees the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance, improvement of its infrastructure, infrastructure failure, or if the Services and Offerings generate traffic deemed abnormal.
AXONE SPADONE and the host cannot be held liable in the event of a malfunction of the Internet network, telephone lines, or computer and telephony equipment, especially related to network congestion preventing access to the server.
4. Copyright and Intellectual Property Rights
This site is the property of Mr. Joseph SPADONE, who holds all intellectual property rights. This site constitutes a work protected under intellectual property law, as does the general structure of the site, the graphics, and the elements accessible on the site (forms, texts, photographs, images...).
Unless prior written permission is obtained from the company AXONE SPADONE, the site and the information contained herein cannot be copied, reproduced, modified, transmitted, published on any media, nor exploited in whole or in part for commercial or non-commercial purposes, nor used for the creation of derivative works.
Failure to comply with these rules may incur the responsibility of the Internet user under articles L. 713-2 and L.713-3 of the Intellectual Property Code.
5. Protection of Privacy and Personal Data (GDPR)
The Client is informed about the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: no. 2016-679).
5.1 Persons Responsible for Collecting Personal Data
For the Personal Data collected in the context of creating the User's personal account and browsing the Site, the data controller of the Personal Data is the company AXONE SPADONE. AXONE SPADONE is represented by Joseph Spadone, its legal representative.
5.2 Requests for changes to your personal data
As a user of AXONE SPADONE's services, you can modify your personal data from your customer account.
If you wish to delete your customer account, you can also perform this action by simply sending a written request to our customer service (please note that this action is irreversible and you will lose access to your order history, but it will be possible to create a new customer account).
For any other request for access, retrieval, rectification, or deletion of your personal data, we invite you to contact our data protection service.
5.3 How do we collect data about you?
The collection of your personal data (such as name and contact details) is most often based on your customer relationship or another relevant relationship with us. For example, we collect data when you perform actions on our services, by registering as a user of our site, using AXONE SPADONE services, or providing us with other information.
When you use AXONE SPADONE's network and communication services, for example by making a call, creating your customer account, or sending an email, identification data is stored in our systems for the use of the services.
When you visit AXONE SPADONE websites or load pages from them, you leave us different types of anonymous browsing data, such as your IP address and browsing history. The operation of these essential services for your service is based on the use of cookies.
5.4 What data do we collect?
We are committed to collecting only the strictly necessary data. This data includes your first name, last name, address, phone number, email address, date of birth, company name, information provided by yourself, customer classification information, order, delivery, agreement, and billing. We store what can be connected to you.
The data created and collected during communication includes information about the communicating parties, the time of connection, routing information, data transfer protocol, connection format, and location information.
While browsing the Internet, "measurement data" is collected using cookies. This data cannot be associated with a person.
The customer information we collect helps us to personalize and continually improve your shopping experience on AXONE SPADONE services. We use this information to process orders, deliver products and services, process payments; communicate with you about your orders and provide you with content such as customer reviews. We also use this information to improve our website, prevent or detect fraud or abuse on our website, and enable third parties to provide technical, logistical, or other functions on our behalf.
5.5 How do we manage your information?
Please note that the staff of AXONE SPADONE and their subcontractors act under the obligation of secrecy when processing data concerning you. We maintain the confidentiality of data concerning you and ensure that it is used only for predefined purposes. Your data is processed for the purpose of producing and delivering the agreed communication and other services, developing services, billing, providing you with the best and most comprehensive services possible, and informing you about our services.
We strive to ensure that client data is up-to-date and correct. We delete obsolete and unnecessary data whenever possible.
We protect all data concerning you through task-based personal access rights and prevent third-party access to the data.
5.6 Collection, Storage, Extraction, and Processing of Personal Data
Register of data collected directly via AXONE SPADONE services:
- Contact Form
Data collected: email and message
Purpose pursued: Customer relationship management
Data retention: Database recording
Data access: AXONE SPADONE customer service
Are the data stored or processed outside the EU: No
- Customer Account Creation
Data Collected: Name, first name, address, phone number, email address, date of birth (optional), direct marketing information and consent, company contact person's information, company name, information provided by yourself, customer classification information, order, delivery, agreement and billing. We store what can be connected to you.
Purpose: Order / Order Tracking / Address / Returns / Credit / Loyalty Management
Data Retention: Database recording
Data Access: Logistics (partially, only data related to processing and shipping your order) / Customer Service
Are data stored or processed outside the EU: No
In accordance with the "Data Protection Act", you can exercise your right to access and rectify your data via the contact button available at the top of this page.
Register of data transmitted to processors via AXONE SPADONE services:
- Crisp IM
Provider Information: https://crisp.chat/fr/
Provider Location: France
Objective: Chat / Customer service
Are the data stored or processed outside the EU: No
Provider's GDPR Charter: https://crisp.chat/fr/livechat/gdpr/
- PayPlug
Provider information: https://www.payplug.com/fr/
Provider location: France
Objective pursued: Payment processing for orders paid by Credit Card
Are the data stored or processed outside the EU: No
Provider's GDPR charter: https://www.payplug.com/privacy-policy/
- Plausible Analytics
Provider information: https://plausible.io/
Provider location: Estonia
Objective pursued: Anonymized site traffic analysis
Are the data stored or processed outside the EU: No
Provider's GDPR charter: https://plausible.io/data-policy
6. Incident Notification
No matter the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters concerning the security of their account and to providing them with all necessary information to help them comply with their own regulatory reporting obligations.
No personal information of the site user is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only in the event of the acquisition of AXONE SPADONE and its rights would the transmission of said information to the potential acquirer be possible, who would in turn be bound by the same obligation to preserve and modify the data with respect to the site user.
Security
To ensure the security and confidentiality of Personal Data, AXONE SPADONE uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, AXONE SPADONE takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.
7. Hyperlinks to Third-Party Sites
This site offers hyperlinks pointing to websites published by third parties. These links are established in good faith and the company AXONE SPADONE cannot be held responsible for changes made to these sites. Consequently, these hyperlinks shall not, in any case, incur the liability of the company AXONE SPADONE: only the responsibility of the publishers of the sites referenced on the site of the company AXONE SPADONE can be engaged.
8. Cookies
Furthermore, the computers connecting to this site store on their hard drive one or more text files called "Cookies" which record information related to the navigation on the site carried out from the computer on which the "cookie" is stored (browser type, pages viewed, date and time of consultation, ...). AXONE SPADONE uses these "Cookies" for statistical purposes, to improve the site's ergonomics and does not transmit them to third parties under any circumstances. AXONE SPADONE only uses essential cookies, which do not collect or record any personal data, namely those that allow managing authentication to your account, those allowing your current shopping cart to be saved, and the language used to visit the website, as well as those allowing your ongoing chat conversation to be maintained.
The site does not set audience measurement cookies (number of visits, pages viewed). However, we use Plausible, which allows us to track usage trends on our site. The tool does not allow for identifying individuals, nor tracking your internet usage, on or off the site.
9. Applicable Law
This site and these legal notices are subject to French law.
Any dispute related to the use of the site https://www.axone-spadone.fr is subject to French law. Except where the law does not permit it, exclusive jurisdiction is granted to the competent courts of BELFORT.
10. Photo credits
Axone Spadone, Chamberlain, Is Republican.